Grand Hotel Casino

Welcome Bonus
Up to $560
Play Now
+18 | Terms & Conditions Apply
4.0 / 5
500+ Games
  • General info and Reputation

  • Well-known and reputable brand
  • Cool welcome package
  • Tailored VIP Club
  • Mobile play available
  • More than 500+ Microgaming titles
  • Seal of approval from eCOGRA (testing agency)
  • Live chat 24/7
  • Many withdrawal methods
  • Live Casino by Evolution
  • Cons
  • Bank transfer fees
  • Withdrawal delays
  • About Grand Hotel Casino

    Grand Hotel Casino lives up to its name, delivering a casino experience of unsurpassed grandeur. This is proved by their software and game collection and the amazing customer care team. Grand Hotel Casino also offers a variety of payment options for its players and has been in business since the late 1990s.

    The pioneer in online casino gaming development – Microgaming, powers the platform of Grand Hotel Casino. It boasts more than 400 incredible games ranging from slots, tables, video poker, and jackpots, with the key focus set on progressives. You can access the game lobby of Grand Hotel Casino instantly online through their official website or the free software. It also offers a mobile-optimized website for players who want to play on the go.


    Grand Hotel Casino knows how to make their customers happy. Perhaps the reason behind this is the – Casino Rewards Group. You can find evidence about this on the most reputable internet discussion forums, where you will see positive reviews from previous casino members.

    Grand Hotel Casino Bonuses & Promos

    Welcome Bonus

    • Initial deposit: 100% up to $100
    • Subsequent bonuses up to $460

    | ! | The welcome bonus at Grand Hotel Casino spans between the first four deposits. However, the percentage gradually drops, as you will see below. Since the wagering requirements are too high, it’s a great idea to try your luck at the progressive jackpots of Microgaming.

    Deposit at least $10 or more and grab 100% satisfaction up to $100. On your second deposit, you can get a boost of $150, but the percentage drops to %50. If you want to cash out, you have to fulfil the playthrough requirements, which are 200x. The third bonus offer goes down to 30% up to $150, and the last one is 20% up to $160. However, you have to wager them only 30x the bonus.

    Monthly Promos

    The ‘Promotions’ tab on the casino’s website is the place where you can find what’s in store for this week or month. If you’re a bonus lover, then you’d want their free spins or perhaps instant cash so that you can load up your bankroll.

    Customer Service & Care

    First off, the Grand Hotel Casino’s live chat support is available around the clock, and you can usually contact an agent within 10 minutes, even on weekends. Their support is responsive and helpful, and they’re always working to improve wait times. Your second option is to contact them via their email address. It is generally for all of the Casino Rewards Group brands. Waiting time is average – between 24 hours and a couple of days, but we don’t recommend it. Another choice is the toll-free phone line. Your last shot is the FAQ section on their initial page, where you can find an answer to most of your technical questions.

    Grand Hotel Casino Games

    Slots, Table Games, Live Casino & more

    Grand Hotel Casino uses Microgaming’s Viper Software engine – known for its many features, add-ons and most robust online security norms. You can take advantage of it through the downloadable HD Software or the flexibility of the flash casino, where you can load games through your desktop browser.

    The game lobby at Grand Hotel Casino is full of Microgaming slots. At least, this is the main focus. Spinners of all tastes and abilities may enjoy various 3-reel and 5-reel slots. So, if you are after blockbuster action movies, then you’ll enjoy video slots like – Lara Croft Temples and Tombs, Terminator 2 and Jurassic Park Gold, or Jurassic Park World.

    When it comes to classic slots, there are more than 80+ to choose from, giving every player a huge scope to have some fun. If that sounds like you, check out – Cherry Red, Fantastic Sevens and Joker 8000.

    Microgaming is famous for many things, but most notably, it’s the progressive jackpots category. The section includes 5-reel games like Mega Moolah, Immortal Romance & the Atlantean Treasures Mega Moolah Slot. Each game has the same jackpot, so it all depends on your preference and playing style.

    Grand Hotel Casino also has a Live Dealer section, but it is accessible only through the downloadable HD Software. Evolution Gaming has more than 100+ tables, including game shows – Crazy Time, Mega Ball, Deal or No Deal, and many more.

    Grand Hotel Casino VIP Programme/Club

    You join the VIP program as soon as you become a Grand Hotel Casino member. You earn one VIP point by betting $10 on slots. On roulette and table games, you receive 0.5 points, while you receive 0.1 points on other games. Once you make 50 VIP Points, they transform into 1 Status Point. You can progress to the next VIP Level with it, where fast-on-demand support, exclusive awards, and quick withdrawals await you. The cherry on top of the cake is the five exclusive jackpots that you can win 3 times a day throughout the year.


    The Grand Hotel Casino accepts transactions in Canadian dollars (CAD), euros (EUR), British pounds (GBP), New Zealand dollars (NZD), and US dollars (USD). To avoid the 2.5 percent currency fee as well as the daily average exchange rate, make sure to select your default currency. The longest withdrawal at Grand Hotel Casino is 7 to 10 business days and the fastest – 3 days. After becoming a VIP, the withdrawal speed increases – up to 24 hours via eWallets. Lastly, depending on the amount you want to cash out, there are bank transfer fees, starting from $50 to $100.

    Mobile Gaming

    The Grand Hotel mobile casino is a great place to play your favourite casino games on the go. The Viper platform provides a fast and stable experience across many Android and iOS devices. Whether you’re looking for slots, table games, or progressives, the Grand Hotel mobile casino has you covered. Plus, new players can enjoy a generous welcome bonus when they sign up. To discover more, visit our mobile Grand Hotel Casino review


    • How to download the free software?

      To download the free software version of Grand Hotel Casino, you have to visit the official page of the casino. Once there, click on the 'Download HD Software' and wait for the download to finish, then install it in one easy step. Keep in mind that it is only for desktop users.

    • Are there any Grand Hotel Casino withdrawal fees?

      Yes, Grand Hotel Casino deducts a specific amount as a fee when you make bank withdrawals. The casino charges you a $50 fee when you cash out up to $3,000. If it is over this amount, you will be charged up to $100. There is no cost for other payment methods.

    • How to become VIP at Grand Hotel?

      You automatically become a VIP member at Grand Hotel Casino once you start wagering. You begin with accumulating VIP Points, which you can later redeem as Status Points.

    • How to play more games at Grand Hotel?

      To play more games than what you see on the website of Grand Hotel Casino, download the HD Software provided by Microgaming. When you log in to your account, notice a gray name/icon. Hover over it, and you'll see a text saying, "click here to download." Once completed, the colour of the icon will change.

    • Is Grand Hotel Casino fair?

      Grand Hotel Casino is a fair and reputable online casino that is regularly independently reviewed to ensure fairness and safety for its players. The results of these reviews are published on the casino's website, so you can be confident that you're always playing in a safe and fair environment.

    • Is Grand Hotel Casino mobile-friendly?

      Yes, Grand Hotel Casino is mobile-friendly, and you can access it on your mobile device or tablet. The casino's website is designed for easy navigation on any device and provides a great gaming experience with no matter where you are.