General info and Reputation
About Grand Mondial Casino
Grand Mondial Casino is home to some of the latest and greatest online casino games from Microgaming. With over 550 different options, you can spin to win on the hottest slots or beat the dealer’s hand by scoring 21 or as close to 21 on Blackjack.
Turn your life around with the welcome offer – get 150 Free Spins on the Mega Vault Millionaire, a progressive jackpot, which has already made several verified millionaires. More on that in the Grand Mondial Casino Bonuses & Promos section.
At the casino, you can also download the software powered by Casino Rewards Group. The software is only for PC/laptop usage and provides more games than the website. They are also sound and graphically enhanced.
Reputation
Established in 2005, with a solid online presence in the gambling world, Grand Mondial Casino takes its reputation seriously. It is one of the first online casinos that accept punters from around the globe and provides juicy bonus offers, a tailored VIP program and holds several licenses. There are some complaints around the web, but they are mostly connected with players who breached Grand Mondial’s bonus terms or showed disapproval with game sessions they’ve lost.
Grand Mondial Casino Bonuses & Promos
Welcome Bonus
- Initial deposit: 100% up to 150 Free Spins on Mega Vault Millionaire
- Subsequent bonuses: Up to $250
| ! | You can use the free spins only on the Mega Vault Millionaire slot game. The jackpot game is powered by Mega Moolah and has the same features and four jackpots – Mini, Minor, Major and Mega. The last one starts at $1,000,000, aiming to bet with a more significant amount. This is the only way to trigger the bonus wheel and win the jackpots.
Credit your account with $10 or more, and Grand Mondial Casino will grant you up to 150 Free Spins on the progressive jackpot game Mega Vault Millionaire. But that’s not all. You can also claim the $250 offer on your second deposit, so you have a better chance of winning. Take notice of the wagering requirements – x200 for both first and second deposit bonuses.
Monthly Promos
Grand Mondial Casino offers monthly and weekly promotions tied with various slot games and guaranteed jackpot prizes. These promotions are part of the Loyalty program, which comes from the Casino Rewards Group.
Customer Service & Care
As a high-end casino, Grand Mondial provides exceptional customer service to its players. The gambling house has a live chat, email and phone support that works 24/7/365. The quickest way to contact Grand Mondial Casino support is via their well-trained Live chat support representatives who usually answer within 1 minute. The second most popular option is email, but expect a delay between 24 and 72 hours (depending on your issue). You can also reach them via the toll-free phone line.
Lastly, Grand Mondial Casino has an extensive FAQ section on its main page. It is efficient enough to answer questions about your account, withdrawals, game issues, and others.
Grand Mondial Casino Games
Slots, Table Games, Live Casino & more
Powered by Microgaming, Grand Mondial presents you with its entire spectrum of slots and tables on their instant-play platform or in the downloadable software. Whatever you choose, you’re in for a treat because the excitement of spinning the reels on games like Mega Moolah never ends. The progressive jackpot game and its branches (Atlantean Treasures, Immortal Romance) offer many possibilities on hitting their bonus games where you can win from thousands to millions.
The early release of Jurassic Park: Gold improved its original game potential by bringing players rewards of up to x8,000 the stake of the Link & Win respin mechanic. The blockbuster Break da Bank Again, with its 96.67% RTP rate, gives players a retro feel which suits the game and feels authentic. It has an x5 multiplier on all payouts with a Wild substitution that boosts your chances of winning big.
Like its sister casinos, Grand Mondial Casino is known for its Video Poker Section with games like – Aces and Eights, All Aces, Jacks or Better, Joker Poker and others.
Evolution Gaming is what sets the tone on the Live Casino page, but you can find it only on the HD Software. Currently, it brings more than 100+ tables and interactive game shows like Crazy Time, Dream Catcher, Monopoly Live and the newest addition Gonzo’s Treasure Hunt. In addition, as a high-roller, you can take part in exclusive VIP Blackjack tables that are up to seven players.
Grand Mondial Casino VIP Programme/Club
The VIP Program at Grand Mondial Casino is truly for the high-stakes player that never settles for less. Packed with 6 levels, it offers faster withdrawals, a personal account manager, exclusive access to various games, and personalized birthday gifts. To progress through those VIP levels, you have to keep playing. The more you play, the more VIP Points you earn. The Loyalty program at Grand Mondial Casino also includes 5 Jackpot Draws for each of the 6 levels every day. You have a much greater chance of winning more prizes just by being one on top.
Banking
When you sign up at Grand Mondial Casino, you have the CAD currency by default. But you can choose between the following currencies – CAD, USD, EUR, GBP and NZD. However, if you change it, a 2.5% fee will take place whenever you make transactions, plus and exchange rate fees.
However, there’s another consideration at Grand Mondial Casino that takes place. Every time you use a bank withdrawal, a $50 fee occurs if it is up to $3,000. If you withdraw more than $3,000, the gambling operator charges you up to $100 as a fee.
Mobile Gaming
Grand Mondial Casino is part of the mobile gambling sector growing so fast it can’t go without a mobile app. The Microgaming and Evolution games are compatible with mobile phones, so you can use any smartphone with internet connection. To discover more about how you can play on the go, we suggest checking our Grand Mondial Mobile Casino review
FAQ
How to start the casino software?
You have to follow several steps. - a) Download the free Grand Mondial Casino software from the link on top of this page. b) Open an account (takes up to 2 minutes) and claim the welcome package. c) Start playing!
How to contact Grand Mondial Casino support?
To contact the support team of Grand Mondial Casino through the website, click on the 'Help' button (your bottom right). You can choose between two options – Live Chat and Email.
Is Grand Mondial Casino fair?
Under the Grand Mondial Casino's Fair Play Policy, players can be assured that playing at this online casino will never leave them feeling cheated or taken advantage of. This policy has been independently reviewed and published on their website for all to see.
How do I play more games?
To play more games at Grand Mondial Casino, you need ot download the software. However, some games are not included with your initial download. So, if you see a grey name/icon over a specific game, you can always click on a text that says 'click here to download.' That way, you'll play every game you want through the software.
Are there any withdrawal fees?
Some charges will apply when playing at Grand Mondial Casino. They are about bank withdrawals; all other methods are free of fees. For direct bank transfers (DBT) up to $3,000, you will be charged $50. If the DBT is over $3,000, a fee of up to $100 will be applied.
How long do withdrawals take?
When you request a withdrawal at Grand Mondial Casino, your funds will be held pending for 48 hours. Then, on the following business day, they will be released. VISA and Mastercard, it takes up to 3 days. For e-Wallets – 1 to 3 working days. Bank transfers – up to 10 days.